Frequently Asked Questions
We typically aim for a turnaround of 3-5 weeks. If you have a specific date in mind, we’ll do our best to accommodate your request. If you need them faster, we might need to add a $75.00 rush fee. Just make sure to write in the ‘comment section’ of your order when you need your rings by. However, if your ring has diamond outer bands or if it’s a highly customized design, it may take at least 3 weeks even with the rush fee.
Yes, absolutely! We offer free initial resizings within the first 30 days after you receive your rings. We want them to love them and they fit perfectly. However, if you need your ring resized in the future the cost for resizing your ring is $75. If additional gold is needed, there may be an extra charge. Send your ring(s) to the address below and include resizing instructions.
Feel free to choose your preferred shipping method and insurance coverage. Make sure to include your return address, phone number, and order number with the shipment.
Once we’ve resized your jewelry, we’ll email you with tracking and shipping information. If you have a specific deadline for receiving your ring(s), please let us know.
Ship to: Todd Alan Studios 506 S Pineapple Ave Sarasota, FL 34236
Certainly! We consider gold as good as cash- even if it’s being melted down or traded in. When you send us gold, we’ll weigh it and determine its scrap value. We offer you 85% of that value towards your purchase. If you trade in gold, we deduct its value from the total price of your purchase.
If the gold holds sentimental value and you want us to melt it down, there’s a $100 fee for each type of gold (like rose or yellow). However, we still put the 85% value towards your purchase.
For instance, if your ring costs $1000 and you send $500 worth of scrap gold, we’ll deduct 85% of its value ($425) from your balance, leaving $575 to pay. If you choose to melt down your gold and incorporate it into your rings, we’ll add a $100 melting fee, bringing your total balance to $675.00.
When sending your gold, remember to include a note with your return address, contact information, and specify which gold (if any) you’d like melted down. Gold adds up quickly, especially with today’s prices, so don’t hesitate to send any broken chains or old gold you don’t use – it all counts! We’ll provide you with a detailed breakdown of its value. If you’re not satisfied, we’ll promptly return the gold to you.
We also encourage you to insure your gold and make it signature required.
Absolutely! We’d love to meet you in person at our shop in Sarasota, FL. Our address is Todd Alan Studios, 506 S Pineapple Ave, Sarasota, FL 34236. Our shop hours are Tuesday to Saturday, from 12:30 pm to 5:30 pm. To schedule an appointment with Todd, please call ahead at (941) 217-4969 to ensure we’re available and not closed for a show that day.
Yes, we offer a flexible payment plan for our rings, allowing you to make payments in any amount without interest or penalties. However, to start a payment plan, you’ll need to contact Lyra directly. The easiest way to begin is by taking a snapshot of the rings you like in your cart and emailing Lyra. She will then help you set up a payment plan. Just keep in mind that we do not begin crafting the order until at least half of the balance is paid, and we do not ship the order until the balance is paid in full. You can reach Lyra at todd@handwovenbands.com or by phone at (941) 217-4969.
Our rings are crafted to endure and rarely require repairs. However, if an unexpected issue arises, rest assured we’ll take care of it for you. We always provide repairs for our jewelry free of charge.
Please send your ring(s) to the address below along with resizing instructions:
Todd Alan Studios 506 S Pineapple Ave Sarasota, FL 34236
You may select the shipping company and decide whether to insure the package.
Include your return address, contact information, and detailed repair instructions.
Once we’ve completed the repairs, we’ll email you the tracking and shipping information.
Yes, cleaning your ring is simple! If you notice any gunk between the strands, just grab a toothbrush and a bit of dishwashing soap/water. Gently scrub to remove any debris. For stubborn gunk, you can let the ring soak in water overnight to soften it.
To keep your ring shining, use a polishing cloth or a clean cotton cloth for a quick polish. For an extra shine boost, take it to a local jeweler and ask for a “buff.”
Feel free to wear your gold or platinum ring while showering or washing your hands—it can help keep it bright and clean. However, be cautious with silver, as it may react with heavily chlorinated water and turn black over time.
Our multi-strand braids are designed to be very strong, suitable for a lifetime of everyday wear. However, if your ring is made of sterling silver or 18k yellow gold and is one of our thinner bands, it could potentially be bent. That said, most of our rings will hold up as well as a traditional wedding ring.
If you have concerns about the strength of your chosen metal, we recommend opting for a stronger metal option. For those who are rough on rings, we suggest choosing a ring with outer bands and considering materials such as 14k white gold, 14k yellow gold, or platinum. These three metals are among the strongest jewelry metals that we offer.
As a father-daughter team, our ultimate goal is for you to absolutely adore your ring. If your rings aren’t exactly what you envisioned, please let us know how we can adjust your order to better suit your preferences. We’re dedicated to collaborating with you to create the perfect ring.
Typically, our customers prefer to exchange their rings rather than returning them. However, if for any reason an exchange isn’t possible, we do offer a full refund of your purchase price within 21 business days of receiving your returned ring(s). Please be aware that custom orders are subject to a 15% restocking fee. For more detailed information, please refer to our Warranty and Returns page. If you have further questions or concerns, feel free to reach out to us at 941-217-4969.
We are proud to offer wellmade, handcrafted rings in sterling silver for couples who prefer silver or young couples starting out on a budget. However, since silver is a soft metal that becomes brittle with time, we do not recommend them as a choice for everyday wear to last a lifetime. Faced with the budget realities of starting a life together, many couples start with a silver set of rings and plan to replace them with a more expensive and durable metal in the future.
Consider having your rings made in 14k white gold (or platinum) as an alternative to silver for longevity.
Each ring has a seam which is characteristic of this kind of multi-braid construction. Since the pattern joins itself at different places, depending on the ring size needed for each ring, the extent of the seam varies from being barely visible to showing as a visible (but not sloppy) line across the ring. Most people wear the ring with the seam on the palm side of the hand.
A ring can have as many as ten strands which means Todd has to join twenty loose ends together – a skill most jewelers would not even attempt. The seam exists as proof of his skill and expertise rather than a lack of skill and expertise. We have built our business by pleasing customers who appreciate texture and imperfections characteristic of work by the human hand.
Seamless rings are produced by machine casting methods and on solid parts of bands without elaborate decoration. Only a cast ring and machine work can produce a seamless, traditional ring. Then again, no machine could braid strands the way we can, so a truly braided ring can not be duplicated en masse, seam or no seam. If you would like to see some examples, please visit our Seams page.
Of course! You’ll never get stuck talking in a loop with a robot. Todd or his daughter Lyra will answer the phone and help you with your purchase. If you get an answering machine just leave a message and we will get back to you! Call us at 941-217-4969 or email us at todd@handwovenbands.com
Give us a call at: (941) 217-4969
Or email us: todd@handwovenbands.com