We are an old-school family business and we always stay with you until you are completely happy with your rings and they fit perfectly. If they don’t fit quite right, send them back and we’ll resize them at no extra cost to you.
In the unlikely event that you are not pleased with your ring, return it to us within 30 days from the date of purchase and we will exchange it for a new one or refund your purchase, whichever you prefer. Refunds will be issued within three (3) weeks of the date of return.
There is a 20% restocking charge on all custom orders. Custom orders are special orders that are not purchasable directly on the website with an “add to cart” button or anything involving diamonds or diamond work. We consider any diamond work, including diamond outer bands, custom work.
Please allow 3-5 weeks after you place an order for your rings to be created and shipped. Please include the date you need your rings by when you place your order with us!
We are committed to getting rings to our customers before their wedding! If you need your rings quickly, just contact us and let us know when you need them. A $75 rush charge may apply.
Feel free to contact us and talk with us personally about ordering rings online so we can answer any questions you have. If you reach our answering service, please leave your name, and number and the best times for us to reach you (please tell us your time zone) 941-217-4969.
We ship all over the world! We have had customers in Australia, Canada, Singapore, Japan, India, as well as many European countries, just to name a few. Ordering rings online is easy so you can avoid the phone charges and order directly on the site. As long as you’re not in a hurry, most shipping charges are $60 – $100. Please check with your country’s customs for additional import duty fees.
Come to our a gallery in Sarasota, Florida to see our entire selection of wedding rings. See all of Todd’s work in person including original pieces not featured online. We encourage you to call/email ahead to make sure we are open and able to meet with you. 941-217-4969.
Our Gallery and Office: 506 S Pineapple Ave. Sarasota, FL 34236
Phone: 1.941.217.4969 Email: todd@handwovenbands.com
Hours are Tuesday-Saturday 12:00am – 5:30pm.
Confused? If you have any questions reach out to us:
Email: Todd@HandWovenBands.com
Call: 941.217.4969
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