fbpx

Our Guarantee & Ordering Online

The Todd Alan Promise

Lifetime Guarantee – Todd has been creating rings since 1986 and has been selling online since 1998. In all that time he has never charged for a repair on any of his rings.

Personal Touch – We’re a small, family run business with real live humans. You’ll never get stuck talking in a loop with a robot. Todd or his daughter Lyra will answer the phone and help you with your purchase.

30-Day Risk Free Return Policy – Todd stays with you until you love your ring and it fits perfectly and if it doesn’t, return your ring for a full refund (see exceptions). You have 30 days after you receive your rings for a full refund, exchange or resize.

Resizing – Todd resizes his rings for free within the first 30 days of purchase. If you need to resize it years down the line it is only a $75 fee.

Secure online ordering – We have been in business over 37 years online. We protect our customers privacy and back up our work. You can confidently place orders online or call Lyra to place your order over the phone. 

Todd Alan using a torch to make a ring by hand. Todd handmakes all his braided wedding rings. Artist Todd Alan making a ring.
Unique braided diamond ring. This unique wedding ring is woven and handmade by Todd Alan. This has our cord of three ring and then diamond outer bands surrounding it.

Warranty & Returns

We Want You To LOVE your ring and for it to fit perfectly.

We are an old-school family business and we always stay with you until you are completely happy with your rings and they fit perfectly. If they don’t fit quite right, send them back and we’ll resize them at no extra cost to you.

Refunds/Exchanges

In the unlikely event that you are not pleased with your ring, return it to us within 30 days from the date of purchase and we will exchange it for a new one or a full refund your purchase, whichever you prefer. Refunds will be issued within three (3) weeks of the date of return.

There is a 20% restocking charge on all custom orders. Custom orders are special orders that are not purchasable directly on the website with an “add to cart” button or anything involving diamonds or diamond work.  We consider any diamond work, including diamond outer bands, custom work.

Ordering Timeline

Standard Timeline

Please allow 3-5 weeks after you place an order for your rings to be created and shipped. Please include the date you need your rings by when you place your order with us!

In a Hurry?

We are committed to getting rings to our customers before their wedding! If you need your rings quickly, just contact us and let us know when you need them. A $75 rush charge may apply.

Questions?

Feel free to contact us and talk with us personally about ordering rings online so we can answer any questions you have. If you reach our answering service, please leave your name, and number and the best times for us to reach you (please tell us your time zone) 941-217-4969.

This is a mothers ring made with a swirl ring. It has many gemstones added to it and is an artistic family ring handmade by an artist.
Handmade wedding ring set. Unique braided ring. This is a braided wedding ring with a diamond next to a ring that is just a braided ring with square outer bands. This set also had diamond anniversary bands attached to the cord of three braided ring

International Orders

We ship all over the world! We have had customers in Australia, Canada, Singapore, Japan, India, as well as many European countries, just to name a few. Ordering rings online is easy so you can avoid the phone charges and order directly on the site. As long as you’re not in a hurry, most shipping charges are $60 – $100. Please check with your country’s customs for additional import duty fees.

Unique braided ring bezel set with a large diamond. This is a custom made ring made in 14k rose gold and 14k white gold and square outer bands. Handmade braided wedding ring by Todd Alan

Come See Our Rings In Person

Come to our a gallery in Sarasota, Florida to see our entire selection of wedding rings. See all of Todd’s work in person including original pieces not featured online. We encourage you to call/email ahead to make sure we are open and able to meet with you. 941-217-4969.


Our Gallery and Office: 506 S Pineapple Ave. Sarasota, FL 34236

Phone: 1.941.217.4969 

Email: todd@handwovenbands.com

Hours are Tuesday-Saturday 12:00am – 5:30pm.

Confused? If you have any questions reach out to us:

Email: Todd@HandWovenBands.com

Call: 941.217.4969

All of Todd Alan's designs are protected by copyright.